As a B2B business, are you tired of jumping through hoops to close sales? Do you pour time and money into generating promising leads, only to have them go into a black hole of unread emails and never-ending follow-ups? Does your sales process feel scattered and disjointed, with poor communication between teams? Well, You’re not […]
10 Best CRM Software in India for Small Businesses
CRM (Customer Relationship Management) software helps businesses keep track of their interactions with customers, making it easier to manage relationships and grow sales. It stores customer details, automates tasks like follow-ups, and allows businesses to stay organized and efficient. This makes CRM software a must-have for any company that wants to improve its customer service […]
How to Manage IndiaMart Leads with SalesTown CRM
Managing leads well is important for any business that wants to grow. If you use IndiaMart to get leads, connecting it with a tool like SalesTown CRM can make this much easier. In this blog, we’ll explain what IndiaMart is, why managing leads is important, and how to link IndiaMart with SalesTown CRM. By following […]
What is B2C CRM Software: And How It Compares to B2B CRM
CRMs are tools that help businesses keep track of their sales and manage their relationships with customers. But not all CRMs work the same way for every business. For example, a CRM for businesses that sell directly to consumers (B2C) is quite different from one used by businesses that sell to other businesses (B2B). They […]
What is Analytical CRM ? Definition, Benefits & Best Practices for 2025
Customer data has become one of the most valuable resources for businesses today. Every interaction a customer has with your business—from browsing your website to purchasing products—generates valuable insights. However, collecting this data isn’t enough. Businesses need tools to analyze this data and make decisions that improve customer relationships, drive sales, and optimize processes. This […]
What is Customer Segmentation? A Comprehensive Guide
Have you ever noticed how people naturally form groups? You see it everywhere – in schools, at work, and even online. We humans just like to connect with others who are similar to us. This idea of grouping is also really useful in business, especially when it comes to understanding customers. We call it customer […]
Best Sales Analytics tools & Software in 2025
When it comes to improving your sales strategy, understanding your data is key. Sales Analytics is all about using data to gain insights into your sales performance. Whether you’re tracking sales calls, meetings, deals, or leads, Sales Analytics tools help you see the bigger picture. These tools allow you to dive deep into your sales […]
The Ultimate Guide to Managing Justdial Leads Efficiently
Managing leads effectively is crucial for any business looking to grow and succeed. Justdial, a popular local search engine, generates numerous leads that can be a goldmine if managed properly. Integrating these leads into a robust CRM system like Salestown CRM can streamline your lead management process, boost productivity, and increase your chances of converting […]
How to Effectively Manage Social Media Leads: A Simple Guide
Social media is a great way to find new customers. But it can be tricky to manage all the people who show interest in your business through social platforms. This guide will show you how to handle these potential customers (we call them “leads”) using Salestown CRM. What are social media leads? Social media leads […]
10 Best Hotel CRM Software for Hospitality Industry in 2025
In the hospitality industry, managing guest experiences and daily hotel operations can be challenging. Hotels need to keep track of reservations, guest preferences, housekeeping, and customer service, all while delivering excellent service. To help manage these tasks efficiently, many hotels are turning to Customer Relationship Management (CRM) software. Hotel CRM systems are designed to streamline […]