Kanchan is a content writer at SalesTown , specializing in creating engaging blogs, marketing content, and SEO strategies. With over 03 years of experience in the CRM industry, Kanchan helps businesses understand and use CRM software effectively. She is skilled in writing for various platforms, including social media, and focuses on enhancing online visibility and connecting with audiences.
Managing leads effectively is crucial for any business looking to grow its customer base and boost revenue. Without a structured system, businesses risk losing potential customers due to delayed follow-ups, miscommunication, and inefficient lead tracking. A lead manager software helps streamline this process by providing an organized platform to capture, track, and nurture leads throughout […]
Sales and marketing are two of the most important parts of any successful business. They work together to bring in customers, increase revenue, and grow your brand. Think of them as a team—each with a different role but both working toward the same goal: helping your business succeed. Marketing focuses on attracting potential customers by […]
Finding information online has never been easier. Every day, millions of people use web browsers to explore the internet, visit websites, and learn new things. However, when accessing a website, there are two main ways to do it: searching on Google or typing the website’s address (URL) directly into the browser’s address bar. Which method […]
Picture this: You’re a busy business owner handling everything from answering customer inquiries to managing sales. As your business grows, so does the number of questions coming in from customers. Soon, it becomes harder to keep up with all the requests. That’s when chatbots come in—automated assistants that can handle common tasks, giving you more […]
We’re going to talk about something super important for any business: improving customer experience. Now, you might be thinking, “What’s the big deal?” Well, let me tell you—it’s a huge deal! Happy customers are the lifeblood of any business. They not only keep coming back but also bring their friends and family along. In fact, […]
Every day, WhatsApp users exchange a mind-blowing 100 billion messages. But it’s no longer just about personal conversations—businesses have tapped into its potential too. With over 50 million businesses actively using WhatsApp to engage with customers, the platform has evolved into a powerful tool for communication, marketing, and customer service. While many still think of […]
WhatsApp Business is a specialized version of the popular messaging app WhatsApp, designed specifically to help businesses connect with their customers. It enables business owners to communicate more efficiently, send real-time updates, and offer personalized customer support—all through a familiar and easy-to-use platform. WhatsApp Business is a free app available for both Android and iOS, […]
As a small business owner, you have a lot to handle—managing inventory, handling finances, serving customers, and growing your business. With so much going on, staying connected with your customers is key to success. But let’s face it—with limited resources and a small team, it’s hard to keep up with everything. This is where Customer […]
Imagine you’re a small business owner trying to handle everything—responding to customer questions, managing your social media accounts, running marketing campaigns, and making sure your business is growing. One day, you get a message on your website asking about a product you sell. You quickly type a response, but when you finish, you realize you’ve […]
In the current day environment, companies require effective communication tools they can use to reach their customers and improve workforce productivity and firm operations. More specifically, the use of CPaaS or Communication Platform as a Service, is quickly becoming the perfect platform for this goal. With the help of CPaaS communications tools can be integrated […]
