Kanchan is a content writer at SalesTown , specializing in creating engaging blogs, marketing content, and SEO strategies. With over 03 years of experience in the CRM industry, Kanchan helps businesses understand and use CRM software effectively. She is skilled in writing for various platforms, including social media, and focuses on enhancing online visibility and connecting with audiences.
Imagine having a direct, personal, and highly effective communication channel with your customers—a way to instantly reach them on a platform they already know, trust, and use daily. In today’s fast-paced digital world, standing out in the crowded marketplace requires more than just traditional marketing tactics. Businesses need a way to engage customers in real-time, […]
Imagine a customer exploring your product catalog, asking questions about specific items, and completing a purchase—all in a single chat thread. The convenience and immediacy of this experience not only delight customers but also contribute to increased satisfaction and loyalty. Welcome to the world of WhatsApp CRM integration, where an omnichannel, integrated experience is not […]
With over 2 billion active users, WhatsApp has become an integral part of daily communication. What started as a simple messaging app has now transformed into a powerful tool for businesses, enabling seamless customer interactions on a platform they already trust and use. For businesses, WhatsApp is more than just a communication channel—it’s an opportunity […]
Tracking a salesperson’s location is crucial for businesses to increase productivity, improve customer service, and ensure accountability. If you’re searching for a reliable way to monitor your sales team’s movements, SalesTown offers a powerful geo-tracking solution designed to streamline sales operations. With SalesTown’s location tracking, businesses can:✅ Monitor real-time sales team locations for better route […]
Cold calling is a proactive and direct sales technique where a salesperson reaches out to potential customers who have not previously expressed interest in their product or service. This approach is commonly executed over the phone but can also extend to in-person visits, emails, or even social media outreach. The term “cold” calling originates from […]
Lead management is a critical part of any successful sales strategy. If your business struggles with low lead conversion rates, poor follow-ups, or inefficient tracking, it’s time to audit and optimize your lead management system. In this guide, we will walk you through how to analyze and improve your lead management process using SalesTown to […]
Imagine being able to connect with 98% of your customers instantly. That’s the average open rate for WhatsApp messages, making it one of the most powerful and reliable communication tools for businesses today. Unlike emails that may go unread or phone calls that often go unanswered, WhatsApp messages are opened and read almost immediately, ensuring […]
In today’s competitive business landscape, Customer Relationship Management (CRM) systems have become essential tools for companies of all sizes. But with so many options available, it’s crucial to understand the different types of CRM and how they can benefit your organization. In this comprehensive guide, we’ll explore the various types of CRM systems, their features, […]
Managing leads effectively is crucial for any business looking to grow its customer base and boost revenue. Without a structured system, businesses risk losing potential customers due to delayed follow-ups, miscommunication, and inefficient lead tracking. A lead manager software helps streamline this process by providing an organized platform to capture, track, and nurture leads throughout […]
Sales and marketing are two of the most important parts of any successful business. They work together to bring in customers, increase revenue, and grow your brand. Think of them as a team—each with a different role but both working toward the same goal: helping your business succeed. Marketing focuses on attracting potential customers by […]
