Kanchan is a content writer at SalesTown , specializing in creating engaging blogs, marketing content, and SEO strategies. With over 03 years of experience in the CRM industry, Kanchan helps businesses understand and use CRM software effectively. She is skilled in writing for various platforms, including social media, and focuses on enhancing online visibility and connecting with audiences.
What is CRM Software? CRM (Customer Relationship Management) software is a tool that helps businesses manage their relationships with customers. It’s designed to keep track of customer information, like contact details, preferences, purchase history, and communication, all in one place. This helps businesses understand their customers better, provide personalized services, and improve overall customer satisfaction. […]
The housing market continues to be a rollercoaster ride! Today’s home buyers aren’t just looking for a place to live – they’re searching for an experience, a lifestyle, a story. They’re scrolling through social media, watching video tours, and expecting instant responses to their queries. The modern house hunter is tech-savvy, well-informed, and always on […]
Imagine having a direct and personal line of communication with your customers—one that’s fast, convenient, and already part of their daily routine. With over 2 billion users worldwide, WhatsApp is that platform, and WhatsApp Business is designed to help businesses like yours connect seamlessly with customers. WhatsApp Business isn’t just another messaging app; it’s a […]
What Is a Communication Platform? A communication platform is a digital tool or software designed to facilitate interaction between individuals or groups, typically within a business or organisation. These platforms enable seamless communication through various channels, such as instant messaging, video conferencing, email, and file sharing, all integrated into a single interface. The primary aim […]
More and more companies are choosing manage Remote Sales Teams are no exception. A recent survey shows that 43% of sales teams now work remotely at least half the time. While this setup offers great benefits—like reaching more customers and reducing costs—it also comes with challenges. Businesses with manage Remote Sales Teams have seen a […]
Planning a community event is no small task—you want everything to run smoothly and ensure your attendees have a great experience. But how do you gather meaningful input from dozens, or even hundreds, of people without getting overwhelmed? The answer is simple: Google Forms. Just like a detail-oriented planner who carefully considers every aspect of […]
Why Keeping Your Customers Happy Matters Just as Much as Finding New Ones Let me tell you a quick story. A few years back, I worked at a small coffee shop. We were always trying to bring in new customers with flashy signs and promotions. But our owner, Sarah, had a different focus – she […]
In today’s fast-paced business environment, managing customer relationships is crucial for success. One powerful tool that helps companies streamline their customer-facing operations is Operational Customer Relationship Management (CRM). This blog post will dive deep into the world of Operational CRM, exploring its features, benefits, and how it can transform your business processes. What is Operational […]
Generating leads is one thing, but generating high-quality leads is what truly drives business growth. High-quality leads are those that are more likely to convert into paying customers, saving your sales team time and effort while boosting your revenue. However, improving lead quality isn’t just about getting more leads—it’s about attracting the right leads. In this blog, we’ll explore […]
In 2024, WhatsApp remains one of the most popular messaging platforms in the world, now used by 3 billion people—a 7% increase from 2023. It handles over 100 billion messages every day, showing how important it is for communication. This growth has opened up big opportunities for businesses. Many are now turning to the WhatsApp […]
