Kanchan is a content writer at SalesTown , specializing in creating engaging blogs, marketing content, and SEO strategies. With over 03 years of experience in the CRM industry, Kanchan helps businesses understand and use CRM software effectively. She is skilled in writing for various platforms, including social media, and focuses on enhancing online visibility and connecting with audiences.
Why Keeping Your Customers Happy Matters Just as Much as Finding New Ones Let me tell you a quick story. A few years back, I worked at a small coffee shop. We were always trying to bring in new customers with flashy signs and promotions. But our owner, Sarah, had a different focus – she […]
In today’s fast-paced business environment, managing customer relationships is crucial for success. One powerful tool that helps companies streamline their customer-facing operations is Operational Customer Relationship Management (CRM). This blog post will dive deep into the world of Operational CRM, exploring its features, benefits, and how it can transform your business processes. What is Operational […]
Task management is at the heart of every successful business operation. Whether you’re a small team working on simple projects or a large enterprise handling complex workflows, task management tools are essential for staying organized and productive. Did you know that 40% of businesses using task management tools report a significant boost in team efficiency? […]
In the hustle and bustle of modern business, finding ways to work smarter rather than harder has never been more important. Enter task automation Tools—a game-changer in how companies handle their daily operations. But what exactly is task automation software? Simply put, software to automate repetitive tasks, freeing up human workers for more complex and […]
Did you know that Josiah Wedgwood, an entrepreneur from the late 1700s, is often hailed as the pioneer of modern marketing? His pottery company was among the first to implement innovative strategies like direct mail, free delivery, and even a “buy one, get one free” offer, laying the foundation for what we now consider modern […]
As businesses look for ways to improve customer engagement and streamline communication, conversational chatbots have emerged as a powerful solution. These intelligent tools can interact with customers in real time, providing instant responses and handling a wide range of tasks, from answering common questions to guiding users through complex processes. By simulating human-like conversations, conversational […]
WhatsApp is one of the most popular messaging platforms globally, used by millions of people every day. It’s not just for personal use anymore; businesses now use WhatsApp to communicate with their customers, send promotions, updates, and offer customer support. Sending bulk messages through WhatsApp is a great way for businesses to connect with a […]
Generating leads is the lifeline of any business, but capturing them is only half the battle. The real challenge lies in managing and converting those leads into loyal customers. With millions of potential buyers engaging with businesses through Facebook, it’s crucial to have an efficient system in place to track, nurture, and close sales successfully. […]
Managing leads properly is one of the most important parts of growing a business. When someone shows interest in your product or service, it’s an opportunity. But if you don’t manage that opportunity well — if you forget to follow up, delay your response, or lose their information — you could lose that customer forever. […]
As businesses strive to meet growing customer expectations faster and more personalized service than ever before, businesses need to find efficient ways to meet these demands. In fact, studies show that 67% of consumers prefer using chatbots when they need quick answers on a website. Chatbots are becoming an essential tool for businesses, allowing them […]
