Instantly Connect with Leads Using Click to Call (IVR) Integration
Improve customer experience with Salestown CRM’s Click-to-Call IVR integration, offering efficient, automated call management directly from your CRM system.
Spend less time dialing and more time connecting. Our Click-to-Call and IVR integration enables you to quickly reach out to leads and customers directly from your CRM.
Transform Your Communication Strategy
Bridges the gap between digital lead management and voice communication, ensuring that every call is logged, tracked, and optimized for success.
How SalesTown’s Click to Call (IVR) Integration Works:
- One-Click Dialing: Initiate calls directly from within your CRM with a single click.
- Interactive Voice Response (IVR): Set up custom menus to efficiently route calls and gather initial information.
- Automatic Call Logging: Every call is automatically recorded in your CRM, complete with duration and outcome.
- Real-Time Customer Information: Access lead and customer data instantly during calls.
- Call Recording Integration: Easily attach call recordings to customer profiles for future reference.
Key Benefits of the Integration:
- Increased Efficiency: Make calls without leaving your CRM interface.
- Improved Response Times: Connect with leads faster, increasing conversion rates.
- Enhanced Customer Experience: Provide personalized service with instant access to customer information.
- Better Call Management: Route calls effectively with customizable IVR menus.
- Comprehensive Call History: Keep a detailed record of all customer interactions.