Whatsapp-Marketing

Next-Gen CPaaS Services: Simplify and Scale Your Communication

 

SalesTown's cloud-based CPaaS (Communication Platform as a Service), a unified solution that brings Email Marketing, WhatsApp Marketing (API), Chatbot, SMS Marketing, and IVR Solutions into one powerful platform.

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Why Choose SalesTown for CPAAS?

Reduce Churn

Keep Customers Happy

Build Lasting Relationships

What is CPAAS?

CPaaS is a flexible cloud solution that empowers organizations to integrate a variety of communication functions, such as video calls, SMS, and push notifications, directly into their software applications. By leveraging APIs as connectors, it simplifies the process of embedding communication tools, ensuring that businesses can deliver personalized experiences to their users while streamlining their operational workflows.

Must-Have Tools to Power Up Your Communication

Message

Reach your customers through their preferred messaging channels:

RCS: Rich Communication Services for enhanced messaging experiences

WhatsApp API: Leverage the world’s most popular messaging app for business communication

SMS: Send targeted campaigns directly to customers’ phones

MMS: Engage customers with rich media messages

Benefits:

  • Personalized bulk messaging
  • High open and response rates
  • Virtual number delivery
  • Real-time reporting
  • Manage customer interactions, logs, history

Voice

Integrate with 3rd party leading IVR providers to create a personalized, automated call experience for your customers. Whether it’s routing calls, collecting information, or offering self-service options, IVR enhances your customer support while saving time.

Benefits:

  • Automated call routing
  • Personalized voice prompts
  • Enhances call center efficiency
  • Click to Call Feature
  •  Integration With Crm & ( third party apps)

Email Marketing

Easily create and manage email campaigns with our intuitive drag-and-drop editor. Segment your audience for personalized messaging and track campaign performance with real-time analytics. Whether you’re nurturing leads or promoting new offers, our Email Marketing solution keeps your customers engaged.

Benefits:

  • Send bulk email marketing
  • Customizable templates
  •  Drag and Drop Builder
  • Automatic email verification
  • Advanced analytics and reporting

Chatbot

Automate your customer service with intelligent Chatbots that can handle queries, guide users, and provide instant responses 24/7. Our Chatbots seamlessly integrate with your marketing channels, ensuring customers receive quick, accurate answers.

Benefits:

  • Instant, round-the-clock support
  • Reduces response time and workload
  • Integrates with social platforms and website chat
  • Automation
  • Personalized Live Chat 
  • Bot Analytics

Why Choose SalesTown for CPaaS?

Omnichannel Marketing

Engage your audience on their preferred channels effortlessly.

Seamless CRM Integration

SalesTown CPaaS works perfectly with SalesTown CRM.

Helpdesk Integration

Deliver exceptional support with built-in help desk features

Real-Time Analytics

Track campaign performance instantly with real-time reports.

User-Friendly Interface

Our platform is designed for smooth and easy navigation.

Security & Compliance

Stay secure and compliant with industry standards like GDPR.

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Ready to Revolutionize Your Customer Engagement?

Don't let your competitors get ahead. Join the WhatsApp marketing revolution with SalesTown today!

 

Get started

Give us a call or fill out the form below to get a demo. We endeavor to answer all inquiries within 24 hours on business days.

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