How Expo Machine Tools Streamlined Their Sales Process and Achieved 55% Increase in Productivity with SalesTown

“Our follow-up rate improved by 30%, and we’ve boosted sales productivity by 55%. SalesTown CRM makes managing everything—from leads to reports—so much easier. SalesTown has made a huge difference for us.”

Pooja Bhatt

Sales Head/Expo Machine Tools

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The Impact of SalesTown

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Higher Follow-Up Rat

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Boost in Sales Productivity

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Time Saved on lead management tasks

About Expo Machine Tools 

EXPO is a global leader in Graphite machining and Graphite EDM Electrodes based in Noida, India. Expo is a leading manufacturer and supplier specializing in graphite electrodes, molds, and other precision-engineered products.they cater to a wide range of sectors, including manufacturing, automotive, and aerospace, providing cutting-edge machinery to clients worldwide.their expertise, dedication, and focus on innovation make them a trusted partner in the precision engineering industry.

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Challenges Faced by Expo Machine Tools

Before using SalesTown, Expo Machine Tools struggled with several challenges:

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Disorganized Sales Leads

Managing leads from multiple sources like websites, ads, and online portals was overwhelming.

Time-Consuming Reporting

Generating reports and keeping track of follow-ups manually was inefficient.

Poor Internal Communication

Lack of streamlined communication led to missed opportunities and delayed responses.

Missed Follow-Ups

Without automated reminders, potential sales were slipping through the cracks.

Solution Provided by SalesTown

SalesTown CRM helped Expo Machine Tools overcome these obstacles by offering several key features:

Lead Management

All leads from different channels are automatically captured and organized in one place, reducing manual effort.

Sales Pipeline Management

The CRM provides a visual sales pipeline to track deal progress, helping prioritize leads.

Automation

Automating follow-up emails and task reminders, ensuring no lead is missed.

Reporting and Analytics

Generating detailed sales reports became fast and effortless, giving insights to improve strategies.

Team Collaboration

Improved internal communication through easy information sharing and team collaboration tools.

Boost in Sales Productivity

With easier lead tracking, better communication, and faster reporting, Expo Machine Tools saw a 55% increase in their overall sales productivity.

SalesTown transformed how Expo Machine Tools handled their sales process, helping them grow faster with less effort.

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